At ArGen ("we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this comprehensive Privacy Policy. This document describes the types of information we may collect from you or that you may provide when you visit the website `argen.isiraglobal.com` (our "Website") and use our AI performance evaluation platform (our "Services"). Furthermore, it details our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect and How We Collect It
We collect several types of information from and about users of our Website and Services, including:
- Personal Identifiable Information (PII): We may collect data by which you may be personally identified, such as name, postal address, e-mail address, telephone number, employer details, and job title ("personal information").
- Evaluation Data: When utilizing our Services to evaluate your team's AI capabilities, we collect the prompts submitted, AI responses generated, and behavioral data regarding how the AI was engaged (e.g., iterative prompting, context establishment, time taken per task).
- Technical and Usage Data: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes details of your visits to our Website (e.g., traffic data, location data, logs) and information about your computer and internet connection (e.g., your IP address, operating system, and browser type).
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, for a myriad of critical operational and developmental functions:
- To present our Website, its contents, and our platform to you efficiently and securely.
- To generate AI capability audit reports, analytics, and performance benchmarks as per your service agreement.
- To fulfill any other purpose for which you provide it (e.g., responding to support requests, sending invoices).
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website, our Terms of Service, or any products or services we offer or provide though it.
- To improve our proprietary evaluation models securely. Note: We strictly anonymize and aggregate all evaluation data before utilizing it to train or refine our internal "ArGen Engine." Your proprietary company data is never used to train generalized AI models.
3. Disclosure of Your Information
We do not sell your personal information to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. However, we may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business (e.g., cloud hosting via Vercel/AWS, secure payment processing via Stripe, and database management).
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ArGen's assets.
- To fulfill the purpose for which you provide it. For example, if you invite a team member to take an evaluation, we will transmit the necessary email invitation.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
4. Data Security and Retention
We have implemented rigorous, industry-standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind enterprise-grade firewalls. Any payment transactions and sensitive evaluation data are encrypted using SSL/TLS technology in transit and AES-256 encryption at rest.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.
We retain your evaluation and personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
5. Your Data Rights
Depending on your location (e.g., the European Economic Area under GDPR, or California under CCPA), you may have certain rights regarding your personal data. These rights may include:
- The right to access, update, or to delete the information we have on you.
- The right of rectification if your information is inaccurate or incomplete.
- The right to object to our processing of your Personal Data.
- The right of restriction, requesting that we restrict the processing of your personal information.
- The right to data portability, allowing you to be provided with a copy of the information we have on you in a structured, machine-readable format.
To exercise any of these rights, please contact our Data Protection Officer at isiraglobal@gmail.com.
6. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.
